Healthcare providers that have integrated their Clinical Information System with the National Cancer Screening Register, are able to interact directly with the National Cancer Screening Register from their existing software using the Register Hub.

This document will guide you through how to register your organisation to access the National Cancer Screening Register from your Clinical Information System.

A one-time registration process will need to be performed for your organisation, before any users within your organisation can access the National Cancer Screening Register Hub via your Clinical Information System.

For further assistance, you can call the contact centre on 1800 627 701. The contact centre operates Monday to Friday, between 8am and 6pm in all Australian state and territory time zones.

Quicklinks

1. Clinical Information System software requirements

Before you register your organisation for desktop integration with National Cancer Screening Register, you should check to ensure your software is compatible with National Cancer Screening Register integration. The following vendor software versions are compatible with integration.

Vendor Software version
Best Practice Premier Saffron Release (early 2021)
Medical Director Clinical  (Timing TBC)

It is anticipated other vendors will integrate with the National Cancer Screening Register in future.

2. Registering your organisation for Clinical Information System integration

Before any users within your organisation can access the Register Hub via your Clinical Information System, the organisation must perform a one-time registration process. This requires only one person from the organisation to register the organisation, using Provider Digital Access (PRODA) and the National Cancer Screening Register Healthcare Provider Portal (the Portal). The organisation record in PRODA must have the National Cancer Screening Register linked as a service provider.

PRODA is an online authentication system used to securely access certain online services including Health Professional Online Services (HPOS), National Disability Insurance Scheme, and the National Cancer Screening Register Healthcare Provider Portal.

2.1 PRODA checklist before registering for National Cancer Screening Register Integration

Before commencing the registration process, the following must be completed:

  • Responsible Officer has an individual PRODA account
    Refer: Services Australia website, under PRODA > How to register for an Individual account.
    For assistance, please phone the PRODA Hotline – 1800 700 199 
     
  • The organisation has a Healthcare Provider Identifier–Organisation (HPI-O) that has been used to register for the organisation's National Authentication Service for Health (NASH) certificate
    Refer: Services Australia website, under PRODA > How to apply for organisations.
    For assistance, please phone the HI Service – 1300 361 457

  • The Responsible Officer has linked the National Cancer Screening Register as a Service Provider to the organisation within PRODA.
    Refer: Services Australia website, under PRODA > How to manage your organisation.
    For assistance, please phone the PRODA Hotline – 1800 700 199

Once each of the above pre-requisites are met, you may proceed to registering for the National Cancer Screening Register Integration.

2.2 Log in to the National Cancer Screening Register Healthcare Provider Portal using PRODA

For assistance with registering for a PRODA account, please visit the PRODA Registration Guide.

  1. Once you have a PRODA account access the National Cancer Screening Register Healthcare Portal Login page
  2. Enter your PRODA Username and password and select Login
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2.3 Selecting the type of user you are

In order to register your organisation, you will be prompted to select your user type.  Select – I would like to register an HPI-O.

Select Continue

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2.4 Link your HPI-O to the National Cancer Screening Register

Enter your HPI-O details.  This HPI-O number must be the HPI-O that the organisation has used to register for the organisation's National Authentication Service for Health (NASH) certificate.

Select Save and then select Register.

Note that you may register several HPI-O numbers.  You will be prompted to enter your organisation’s details for each HPI-O entered.

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2.5 Confirm your organisation details

The Register will obtain your organisation’s ABN and business name from Services Australia, and display this on screen. Confirm these details are correct, or modify and correct the information presented.

If no organisation details are presented, enter your ABN and organisation name.

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The Register will then confirm with Services Australia whether your PRODA organisation has the National Cancer Screening Register added as a PRODA Service Provider.  If this check is unsuccessful, the below message will display. 

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To resolve the above issue, you will need to log in to PRODA and add the National Cancer Screening Register as a Service Provider your organisation. 

Guidance on this process can be found on the Services Australia website, under PRODA > How to manage your organisation. For assistance with the above, please phone the PRODA Hotline on 1800 700 199.

2.6 Providing your details and your organisation’s contact details

Complete the form to provide details on yourself as the Responsible Officer, the organisation, the alternate contact and a technical contact. Select Continue.

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2.7 Accepting the Terms and Conditions

Read the terms a conditions, and select Accept.

3. Enabling the National Cancer Screening Register Hub functionality within your clinical software

Please refer to your vendor’s support material for guidance on installing the latest software version, and steps to enable the National Cancer Screening Register functionality.  Please refer below:

Clinical Information System Vendor Support Materials
Best Practice Premier Refer to the Best Practice Premier Knowledge Base. This can be accessed within Best Practice by selecting the Help menu > Online

4. Frequently asked questions

Questions Answer
What do I do if I don’t have a PRODA account? Please go to proda.humanservices.gov.au to register for a PRODA account, or alternatively contact the PRODA hotline on 1800 700 199.
Do all users within my organisation need to register via a PRODA account or complete the online National Cancer Screening Register registration?

No. The Responsible Officer is required to have a PRODA account, and should complete the registration on behalf of the organisation.  Once the organisation is registered, all users within the organisation can access the functionality. Note this is dependent on user access restrictions implemented within your Clinical Information System software. 

Note that if the Responsible Officer is not the person who setup the organisation in PRODA, the Responsible Officer must be added as a member of the organisation in PRODA, and have the National Cancer Screening Register linked as a service provider.

My clinic doesn’t use Best Practice or Medical Director. Can I integrate my Clinical Information System?

Currently the National Cancer Screening Register is integrated with Best Practice Premier, and Medical Director will soon be integrated.  In future the Register may integrate with other software providers.

Another digital alternative to interacting with the National Cancer Screening Register is the Healthcare Provider Portal. The Portal aims to give doctors and other healthcare professionals more choices in how they interact and submit information to the National Cancer Screening Register and with greater ease. 

What is a PRODA account and why do I need to Register one to register my organisation for desktop integration?

Provider Digital Access, or more commonly known as PRODA is an online identity verification and authentication system.
It lets you securely access government online services such as the National Disability Insurance Scheme.

A PRODA account will authenticate you are saying who you are, so that you can receive access to the National Cancer Screening Register.

If you have any questions about what to do after registering for a PRODA account including registering your organisation or using the National Cancer Screening Register Hub within your software, please call the contact centre on 1800 627 701.  

What information do I need to register for a PRODA?

To register for a PRODA account you will need three points of online identity documentation.

You will need two of the following documents

  • Medicare Card
  • Australian Driver's License
  • ImmiCard
  • Australian Passport

And additionally one of the following documents that you have not already provided:

  • Australian Passport
  • Australian Birth Certificate
  • ImmiCard
  • Citizenship Certificate
  • Australian Visa (supported by a Foreign passport, which is needed for verification)
  • Certificate of registration by descent
I can’t get a PRODA account because I am an overseas Healthcare Provider and therefore cannot provide the documentation required, how else can I register my organisation for desktop integration access? Please call the PRODA Hotline on 1800 700 199 for further advice on the necessary information for setting up a PRODA account.
Where do I find information on how to use the National Cancer Screening Register functionality within my software?  The National Cancer Screening Register Clinical Information System User Guide is included in the vendor user guide materials. Refer to the links in Section 3 for the links to these materials.

Why am I receiving the below error when registering my HPI-O?

‘Please resolve PRODA service attribute or contact National Cancer Screening Register on 1800 627 701 or Contact Us for assistance.’

Your organisation in PRODA must have the National Cancer Screening Register linked as a service provider, to enable you to successfully register your organisation with National Cancer Screening Register.  If this error is displayed, either:

  • the National Cancer Screening Register has not been linked as a service provider to your organisation in PRODA; or
  • you are not listed as a delegated member to your organisation in PRODA; or
  • the HPI-O you have entered does not align to the organisation details in PRODA.

To resolve you must log in to your PRODA account, and add the National Cancer Screening Register as a service provider for your organisation.

Guidance on this process can be found on the Services Australia website, under PRODA > How to manage your organisation, or by contacting the PRODA Hotline on 1800 700 199.